Medical Services Department

Director: Dr. Ibrahim Abdulrazaq

The functions of the Medical Services Department include:

1. Advise Management on Health and Occupational Safety Matters: Provide professional medical input on staff health policies, workplace wellness programs, fitness-for-duty assessments, sick leave recommendations, and general occupational health issues.
2. Provide Primary Healthcare Services to Staff: Offer basic medical consultations, first aid, routine treatments, and preventive healthcare services to staff of the Commission.
3. Health Counselling and Education: Counsel staff on health-related concerns and promote healthy lifestyles through health talks, awareness campaigns, and preventive care education.
4. Referral Services: Assess cases beyond the clinic’s capacity and appropriately advise or coordinate referrals to secondary and tertiary healthcare facilities.
5. Monitor and Liaise with Health Maintenance Organizations (HMOs): Supervise HMO activities to ensure quality healthcare delivery, compliance with service agreements, and timely access to medical services for staff.
6. Medical Records Management: Maintain confidential medical records of staff and ensure proper documentation of consultations, treatments, and referrals.
7. Pre-employment and Periodic Medical Examinations: Conduct or coordinate medical fitness assessments for new employees and periodic health screenings for existing staff.
8. Emergency Preparedness and Medical Response: The department develops and implements emergency health response plans. Provide immediate care in medical emergencies within the workplace and coordinate evacuation when necessary.
9. Implementation of Workplace Health Programs: Organize routine medical outreaches, wellness checks, and screening programs (e.g., blood pressure, diabetes).
10. Disease Prevention and Infection Control: Support infection prevention measures within the Commission and advise management during outbreaks or public health concerns.
11. Medical Supplies and Clinic Administration: Oversee procurement, storage, and proper use of drugs, medical consumables, and clinic equipment.
12. Health Reporting and Documentation: Prepare periodic medical reports for management and contribute to institutional planning on staff welfare.
13. Collaboration with External Health Institutions: Maintain professional relationships with hospitals, laboratories, and public health agencies for referrals and specialized services.
14. Mental health assessment and counselling: Medical and health services play a vital role in promoting and protecting the wellbeing of individuals and communities through mental health and environmental health activities.
15. Environmental health: This involves preventing diseases arising from environmental factors. Key factors include monitoring environmental conditions that affect health and health inspection of workplace environment.